Shipping Policy
A legal disclaimer
Effective Date: 8/23/2025
At Top Electronic Sources, we strive to deliver your products as quickly and efficiently as possible. Because we partner with trusted third-party suppliers through Spocket, shipping times and availability may vary depending on the product and destination.
1. Processing Time
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Orders are typically processed within 2–5 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Times
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Standard delivery takes approximately 7–21 business days, depending on the supplier and your location.
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Some items may arrive sooner, while others may require additional time due to supplier or customs processing.
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Please note that delivery times are estimates and not guaranteed.
3. Shipping Fees
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Shipping costs are calculated at checkout based on product weight, supplier location, and destination.
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Some promotions may offer free shipping, which will be displayed at checkout.
4. Tracking Information
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Once your order has shipped, you will receive a confirmation email with tracking details.
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Please allow up to 5 business days for tracking updates to appear.
5. International Shipping
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We currently ship to most countries worldwide. However, certain locations may not be eligible for delivery.
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Customs fees, import duties, and taxes may apply depending on your country. These charges are the responsibility of the customer.
6. Delayed or Lost Packages
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While rare, delays may occur due to customs clearance, courier backlogs, or events outside of our control (weather, strikes, natural disasters).
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If your package is significantly delayed or lost, please contact us at support@topelectronicsources.com. We will work with the supplier to resolve the issue.
7. Incorrect Shipping Information
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Customers are responsible for providing accurate shipping details.
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We are not liable for delays, lost packages, or additional costs caused by incorrect addresses entered at checkout.
8. Multiple Shipments
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To ensure faster delivery, items in your order may ship separately from different suppliers.
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You may receive multiple tracking numbers for a single order.
9. Damaged or Incorrect Orders
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If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery with photos of the product and packaging.
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For more details, please review our [Refund & Returns Policy](Insert Link).
10. Contact Us
For questions about shipping, please contact:
📧 support@topelectronicsources.com